MotivIT – Managed IT Services Provider | BPO Solutions

Competitive Advantage:
Why Tariffs and Inflation Hurt Businesses
- and How to Stay Ahead

Published by Tim Low on November 20, 2024

How Tariffs Are Driving Inflation for MSPs and BPOs

Competitive Advantage in a Tariff-Driven World

With recent political changes in the U.S., the focus on tariffs has intensified. Many believe tariffs will bring about change by encouraging local production and boosting jobs. But the reality, especially for industries like Managed Service Providers (MSPs) and Business Process Outsourcing (BPO) companies, is far from that ideal. Tariffs, combined with already high labor costs in the U.S., could instead contribute to a new wave of inflation, making it even harder for businesses to stay competitive.

As someone with years of global experience, I’ve seen how such economic policies play out in real time. Let’s break it down with an example that’s easy to relate to:

The Clothing Industry: A Lesson in Inflation

Take the clothing industry as an example. Tariffs are often designed to pressure manufacturers into setting up factories in the U.S., creating local jobs and avoiding import taxes. However, what actually happens is that these manufacturers find U.S. labor costs too high to justify such a move. Instead, they pass the additional tariff costs directly to consumers by raising prices.

The end result? Inflation. Clothing becomes more expensive, but the local job market doesn’t see the boost it was promised. Consumers feel the pinch, and businesses struggle to maintain their margins in a market with shrinking purchasing power.

How This Mirrors MSPs and BPOs

The same logic applies to service industries like MSPs and BPOs. Tariffs don’t apply directly to service providers, but the ripple effects of inflation and high labor costs do. In an effort to cut costs, U.S.-based companies might be tempted to keep operations local, hoping to avoid the complexity of offshore outsourcing. But the numbers simply don’t work.

Labor costs in the U.S. remain significantly higher than in countries with skilled talent pools, such as the Philippines. Trying to rely solely on domestic resources often leads to inflated service costs, making it harder for businesses to remain competitive. Inflation further exacerbates the issue by increasing operational expenses across the board. At MotivIT, we provide an alternative: a proven outsourcing model that balances cost efficiency with high-quality service.

MotivIT’s Competitive Advantage

What sets us apart is our global service center in the Philippines. Our team operates under strict global standards, delivering the same level of quality and reliability as any top-tier local operation—if not better—at a fraction of the cost. This is the essence of our tagline: “Global Standards, Local Expertise.” We bring best practices from across the globe, tailoring them to meet the specific needs of our clients. This allows businesses to navigate economic challenges like rising costs and inflation without compromising their ability to deliver top-tier services.

Experience You Can Trust

Over the years, I’ve worked across markets in the USA, APAC, and China, tackling challenges in different economic landscapes. I’ve learned that the key to staying competitive is flexibility and the willingness to adapt. At MotivIT, we’ve built a platform that embodies those principles, helping businesses thrive in unpredictable markets.

Let’s Connect

If tariffs, rising costs, or inflation have you concerned, let’s have an honest conversation. MotivIT isn’t about gimmicks or sales tactics—just practical solutions based on real-world experience. 

Reach out today, and let’s explore how we can help your business stay competitive in these challenging times.

Tim Low @ MotivIT

Hi there! I’m Tim Low, CEO of MotivIT and someone who thrives at the intersection of IT, business strategy, and global leadership.

Over the past two decades, I’ve worn many hats across APAC, the USA, and China—from IT infrastructure and operations to international business development. Along the way, I’ve had the privilege of leading high-performing teams in challenging environments, working with multinational corporations, and driving transformative projects across industries such as electronics manufacturing, specialty chemicals, and now managed IT services and business process outsourcing.

At MotivIT, my focus is clear: delivering world-class managed IT and BPO solutions that help businesses thrive in today’s ever-changing global market. Guided by our tagline, “Global Standards, Local Expertise,” we bring international best practices to the table while tailoring solutions to meet the unique needs of our clients. What drives me is a commitment to positioning IT as a true strategic business partner. Whether it’s building cohesive, high-performing teams or optimizing service delivery for complex global operations, I approach every challenge with urgency, a passion for excellence, and a drive to innovate.

If you’re here, chances are you’re looking for fresh ideas, practical solutions, or a trusted partner to tackle your IT and operational challenges. I’m glad you’ve found us, and I look forward to connecting with you.

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